FAQs
1. Where are you located?
We are located in Ahmedabad, Gujarat, and we proudly offer shipping across India. No matter where you are, our jewellery can reach you!
2. Can I place an order via WhatsApp?
Absolutely! You can also place your order via WhatsApp in addition to our website. Just message us at +91 8980421533, and we'll help you with your order.
3. What material is used in your jewellery?
Our jewellery is crafted from high-quality brass alloy. This ensures that each piece looks stunning and has a long-lasting shine, offering you beautiful imitation jewellery.
4. How do I find the right size for bangles/rings?
To determine the perfect size for your bangles or rings, please refer to our size chart available on our website. If you need further assistance, feel free to reach out to us via WhatsApp at +91 8980421533. We're here to help you find your perfect fit!
5. How should I care for my Sevpoori jewellery?
To keep your Sevpoori jewellery looking its best:
- Remove it before swimming, bathing, or washing hands to avoid any damage.
- Avoid contact with perfumes, lotions, and hair sprays, as these can tarnish the jewellery.
- Store each piece in its own airtight box to prevent exposure to air and moisture.
- Keep the storage box in a dry, cool place away from sunlight, heat, and humidity to maintain its quality and shine.
6. Are the colors of your products true to life?
While we strive for accuracy, colors may appear slightly different depending on your screen settings. Our product images are taken in-house without filters to provide a true representation, but natural stones can have slight variations.
7. Do you have a physical store?
Currently, we operate exclusively online, which allows us to serve customers nationwide.
8. Do you ship internationally?
At this time, we are focused on serving customers within India only. We do not offer international shipping, but we hope to expand our services in the future.
9. Do you offer customization?
We currently do not offer customization services. Our focus is on providing a wide range of beautifully crafted jewelry pieces that are ready to wear.
10. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) as a payment option for an additional fee of 200 INR. You can easily find this option at checkout.
