At Sevpoori, we aim to ensure your satisfaction with every purchase. If you encounter any issues, please review our return and refund policy below. Any product(s) purchased during the sale period cannot be returned or exchanged.
Return Policy
If you receive a defective product, notify us within 24 hours of delivery for a replacement.
To initiate a return, contact our customer support team via WhatsApp on +91 8980421533 within 24 hours of receiving the defective item. Provide details and photographs of the defect. If the return gets approved, then we will arrange a reverse pickup for the return.
Replacement Policy
For defective products, we will provide a replacement at no extra cost. If the product is repairable, return it to us, and we will repair and reship it. If a replacement is not possible, you may return the product for a full refund.
Refund Policy
If a replacement is unavailable, we will issue a full refund to your original payment method. After inspecting the defective product, we will notify you of the refund status. Approved refunds will be credited to your account within 2 to 8 business days.
Contact Us
For any questions regarding our return and refund policy, please contact us via WhatsApp on +91 8980421533.
